It is not a secret that any office starts from a reception room. When calling to NIBULON you will hear the secretary’s pleasant voice. Either you ask questions or ask to put you through to a required person, you are always helped and provided with the required information. NIBULON works precisely and in coordination. The person you were talking to is Olga Timinska. Olga performs one of the most responsible functions in the company. She works as a secretary of NIBULON’s General Director, Hero of Ukraine Oleksiy Vadaturskyy. Her duties are to ensure the management’s and NIBULON’s work in whole, to answer the phones, to process documents, to translate documentation, to organize appointments and meetings, to book hotels and air tickets, to obtain visas, and others. The company’s efficient operation would be impossible without these things. “The most important thing in a secretary’s work is responsibility and attentiveness”, tells Olga Timinska, “Having such qualities, it will be easy for a person to achieve perfection. We process a lot of documents, it is necessary to remember and pay attention to each small thing”. Olga’s coming to NIBULON was non-random. The truth is that I always wanted to work in such a large and reliable company. Before being interviewed I had prepared and became familiar with NIBULON on its official website. “In my previous jobs I did not have enough workload. When you do not know what to do half a day, you lose interest. My occupation was never connected with agriculture, but when I had an opportunity to work for the company I read and studied a lot of new things. Firstly, that fact that NIBULON is a powerful company that works at the international level, has a large team, and is a leader in its sector was very important for me. I realized I would have an opportunity to learn many new things here. It is impossible to lose interest in such a work”. “In order to be a successful secretary, you need to be a well-wishing, communicative person. Among the most important qualities are politeness, responsibility, ability to study, logical thinking, and a team spirit”, tells Olga Ryabovol, a head of NIBULON’s secretariat. NIBULON’s secretariat department was established in 2003. Today under the direction of Olga Ryabovol there work 19 specialists, namely secretaries, experts, a proofreader, couriers, a translator, and a stitcher. “A lot of young specialists desire to work for our company, but the company prefers initiative, creative personalities who aim to improve their skills constantly. It is not easy but interesting to work with the youth: they apprehend new information willingly, I study together with them”, mentions Olga Ryabovol, “Our specialists are ready to study: we attend occupational courses, study professional literature, keep up with the legislation changes and the latest tendencies in record keeping. Personal qualities of applicants are taken into account during selection of cadres. We prefer responsible persons, as these very employees form the backbone of our team. We make decisions collectively, together we choose the best way to solve different issues. I like when there is a constructive discussion, I want to listen to each employee. Undoubtedly, I have a great experience but a new person always brings a new and fresh view”. Tetyana Sayapina was such a young specialist four years ago. At present she is a deputy head of the secretariat, “NIBULON became my first workplace. I graduated from Mykolayiv Branch of Kyiv National University of Culture and Arts as a document specialist. In the company I work within my specialty, although we are required to combine many professions. Depending on our tasks we must translate, make reports, build graphs and diagrams. We have many tasks, it is necessary for us to improve the record keeping culture. For example, in December 2012 we signed an agreement for purchase of the electronic document management system. It is an innovation product that will cover the company’s work in whole. Firstly, it will be tested by the secretariat and then it will be spread to the structural units of the administrative apparatus and the branch. The electronic document management system will allow to increase labour efficiency, to decrease paper document circulation, to increase documentation preservation and convenience of its storage, to improve control over document circulation”. According to Tetyana, her work influences on perception and understanding of many things. She confesses that she applies obtained professional skills to her private life, “There is no word “no” for me. My work has taught me to search and to find optimal decisions to solve any questions, to listen to and to be listened to. My relatives and friends tell that even my speech has changed: different accent and vocabulary”. Natalya Yuhymenko works as a secretary of Andriy Vadaturskyy, NIBULON’s deputy general director on trade issues; she cooperates with the trading departments mostly. Natalya obtained higher education (foreign philology and financial education). During her work Natalya had an opportunity to speak with representatives of companies and organizations from tens of countries, “I must always keep the track of events. I am interested in the world’s situation, keep up with the latest news”. Natalya is proud of working in the company, “While talking to my university friends I hear a lot about long job searches, “shadow” salaries, absence of stationery and heating in winter and air conditioners, old computer engineering. You forget such things being in NIBULON. According to Natalya, the main secretary’s task is to create comfortable working conditions for the management and the whole office. “Every small thing is important. It is necessary to be attentive doing several tasks simultaneously. I have to synchronize all the events and meetings, plan and organize the management’s work during week or month taking into account all meetings and business trips. Some business trips, mostly abroad, require preparation that consists in paper work, cooperation with a receiving party. Everything must be taken into consideration. You must work quickly and qualitatively. Consequently, it is necessary to have people being able to help and to support in work”. “One for all and all for one”, describes her team Natalya Kutsenko. Natalya is responsible for NIBULON’s archive, “The archive is the company’s history. And the secretariat is a connecting link that can unite all branches of our company!” NIBULON and General Director Oleksiy Vadaturskyy congratulate the employees of the secretariat on their occupational holiday – the Secretary’s Day! We thank you for your politeness, responsibility, reliability and readiness to help. The atmosphere of our company is created due to these qualities.