The new chatbot, named the LineUp NIBULON, allows you to plan a visit and unloading at the Bessarabska branch with maximum accuracy. The solution’s functionality covers both the needs of branch-bound drivers and division dispatch operators. Thus, drivers have the opportunity to: · register their route; · view the current line at the Bessarabska branch; · realize the number of routes planned by other drivers for today/tomorrow; · get a pass to enter the Izmail. During this time, the dispatch operators of the branch will issue passes in an automated mode, which will make it possible to limit the issuance of passes and thus control the flow both near the branch and on public routes in the region. “Now in the conditions of the war, when the Danube ports have become almost the only reliable export channel, we are observing the formation of a significant spontaneous line of vehicles waiting to be unloaded near the Bessarabska branch. This increases the risks for drivers in view of the safety situation in the region and negatively affects the operational activities of the company. With the help of the electronic registration service, we simultaneously eliminate the line and speed up the time of vehicles processing due to the preliminary entry of the data required for the issuing of the waybill”, comments Serhii Kalkutin, Director on Logistics of NIBULON. In addition, the service will allow NIBULON to manage export flows in terms of crops and artificially limit the arrival of vehicles with grain that are not scheduled for transshipment in a certain period of time. “The LineUp NIBULON service is an own development of NIBULON’s department of information technologies and a vivid example of how, even with minimal investment, digital solutions can affect the efficiency of processes,” says Mykola Riasko, Director on Information Technologies. – Deploying the service within the Bessarabska branch is only the first step on the way to full automation of the dispatching function. Later, based on the results of local industrial operation, we expect to scale the solution to the entire network of elevator complexes and transshipment terminals of NIBULON, as well as expand the functionality to the level of planning not only the day, but also a certain time interval for unloading.” In order to use the new NIBULON electronic vehicle registration service, go to the link https://t.me/LineUp_NIBULON_bot